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Neo (IDEXX) vs Weave: Which Veterinary Software Is Better in 2026?
We compared Neo (IDEXX) and Weave across pricing, features, ratings, and real-world fit to help you make the right choice for your veterinary practice.
Neo (IDEXX)
From $273/mo
Cloud-based
Weave
From $249/mo
Cloud-based
Quick Verdict
Both Neo (IDEXX) and Weave are solid veterinary software options. Your choice depends on practice size, budget, and which feature priorities matter most to your team.
Neo (IDEXX) vs Weave at a Glance
| Feature | Neo (IDEXX) | Weave |
|---|---|---|
| Starting Price | $273/mo | $249/mo |
| Deployment | Cloud-based | Cloud-based |
| Rating (G2) | 4.0/5.0 | 4.3/5.0 |
| Rating (Capterra) | 4.1/5.0 | 4.1/5.0 |
| Free Trial | No | No |
| Free Plan | No | No |
| Founded | 2020 | 2011 |
| Best For | Practices transitioning from Cornerstone, IDEXX ecosystem users, Clinics wanting cloud with IDEXX integration | Practices wanting unified phone + communication, Multi-channel client engagement, Practices needing missed call handling |
| Key Features |
|
|
Neo (IDEXX)
- Starting Price
- $273/mo
- Deployment
- Cloud-based
- Rating (G2)
- 4.0/5.0
- Rating (Capterra)
- 4.1/5.0
- Free Trial
- No
- Free Plan
- No
- Founded
- 2020
- Best For
- Practices transitioning from CornerstoneIDEXX ecosystem usersClinics wanting cloud with IDEXX integration
- Key Features
-
- Cloud-based EMR
- IDEXX lab integration
- Appointment scheduling
- Client communication
- Inventory
- Reporting
Weave
- Starting Price
- $249/mo
- Deployment
- Cloud-based
- Rating (G2)
- 4.3/5.0
- Rating (Capterra)
- 4.1/5.0
- Free Trial
- No
- Free Plan
- No
- Founded
- 2011
- Best For
- Practices wanting unified phone + communicationMulti-channel client engagementPractices needing missed call handling
- Key Features
-
- VoIP phone system
- Two-way texting
- Online scheduling
- Automated reminders
- Payment processing
- Review management
- Team chat
Overview of Both Tools
Neo (IDEXX)
Neo (IDEXX) is a cloud-based veterinary practice management platform founded in 2020 and headquartered in Westbrook, ME (IDEXX). Marketed as "idexx's cloud-based next-gen pims", it serves growing as cornerstone users migrate and is best suited for practices transitioning from cornerstone, idexx ecosystem users, clinics wanting cloud with idexx integration. The platform supports Small animal, General practice practice types.
Weave
Weave is a cloud-based veterinary software solution founded in 2011 and headquartered in Lehi, UT. Described as "communication platform for veterinary practices", it serves 27,000+ business locations across verticals and is best suited for practices wanting unified phone + communication, multi-channel client engagement, practices needing missed call handling. It supports Small animal, General practice, Also serves dental/medical practice types.
Feature-by-Feature Comparison
We evaluated Neo (IDEXX) and Weave across six key areas that matter most to veterinary practices.
Pricing Comparison
Neo (IDEXX)
- Starting Price
- From $273/mo
- Pricing Model
- Base $273/month (includes first 3 users); $18/month per additional user; $125/month per additional location
- Free Trial
- No
- Free Plan
- No
Weave
- Starting Price
- From $249/mo
- Pricing Model
- Per location/month (bundles phone + software; custom quote for full features)
- Free Trial
- No
- Free Plan
- No
Prices shown are published starting rates. Actual pricing may vary based on practice size, contract length, and negotiation. Contact each vendor for a personalized quote.
User Ratings Comparison
Aggregate ratings from G2 and Capterra, the two leading B2B software review platforms.
Neo (IDEXX)
G2 Rating
4.0Capterra Rating
4.1Based on approximately 60 reviews
Weave
G2 Rating
4.3Capterra Rating
4.1Based on approximately 400 reviews
Who Should Choose Neo (IDEXX)?
Based on our analysis, Neo (IDEXX) is the right choice if your practice matches any of the following profiles:
- Practices transitioning from Cornerstone
- IDEXX ecosystem users
- Clinics wanting cloud with IDEXX integration
Neo (IDEXX) Strengths
Pros
- Modern cloud interface
- Seamless IDEXX integration
- Replaces aging Cornerstone
- Regular updates
Cons
- Still maturing feature-wise
- IDEXX ecosystem lock-in
- Missing some Cornerstone features
Who Should Choose Weave?
Based on our analysis, Weave is the right choice if your practice matches any of the following profiles:
- Practices wanting unified phone + communication
- Multi-channel client engagement
- Practices needing missed call handling
Weave Strengths
Pros
- All-in-one communication hub
- Excellent phone system
- Strong review management
- Missed call text-back
Cons
- Not a full PIMS
- Expensive for what it does
- Requires contract commitment
- Phone hardware required
Our Recommendation
Both Neo (IDEXX) and Weave are capable veterinary software platforms. We recommend evaluating both with their free trials to determine which best fits your practice's specific needs.
Frequently Asked Questions
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