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Home / Pricing / Neo (IDEXX) Pricing

Neo (IDEXX) Pricing 2026: Full Cost Breakdown

How much does Neo (IDEXX) actually cost for a veterinary practice? We break down every pricing detail, including starting prices, pricing model, free trial availability, and hidden costs to watch for.

Last updated: February 2026

Neo (IDEXX) Pricing at a Glance

Starting price: $273/mo Premium
Model: Base $273/month (includes first 3 users); $18/month per additional user; $125/month per additional location
Free trial: No
Free plan: No
User rating:
4.0 4/5.0 (60+ reviews)
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What's Included in Neo (IDEXX)?

Here are the features included in Neo (IDEXX)'s standard plan. Always confirm current inclusions with the vendor, as pricing and bundling can change.

Cloud-based EMR
IDEXX lab integration
Appointment scheduling
Client communication
Inventory
Reporting

How Neo (IDEXX) Pricing Works

Pricing Model: Base $273/month (includes first 3 users); $18/month per additional user; $125/month per additional location

Neo (IDEXX) uses a base $273/month (includes first 3 users); $18/month per additional user; $125/month per additional location pricing structure. Ask the vendor about any setup fees, training costs, data migration fees, and whether support is included or billed separately.

Watch Out For: Hidden Costs

Beyond the advertised starting price, veterinary software often has additional costs. Before signing, ask Neo (IDEXX) specifically about:

  • One-time implementation or setup fees
  • Data migration fees (moving records from your old PIMS)
  • Staff training or onboarding fees
  • Add-on modules (telemedicine, inventory, client app) not included in base pricing
  • Annual vs monthly billing discounts (annual often 10-20% cheaper)

Does Neo (IDEXX) Offer a Free Trial?

No, Neo (IDEXX) does not currently offer a free trial.

Neo (IDEXX) does not currently offer a free trial. You can request a personalized demo from their sales team to see the platform before purchasing.

Is Neo (IDEXX) Worth the Price?

Neo (IDEXX) is a premium-priced platform at $273/mo. Before committing, verify that you will realistically use the advanced features that justify the higher cost. Smaller or simpler practices may find more value in mid-range alternatives.

Cheaper Alternatives to Neo (IDEXX)

If price is a primary concern, these tools start at a lower monthly rate:

AcuroVet

Mobile/ambulatory vets

$79/mo

$194/mo cheaper

Panacea Vet

UK/European practices

$99/mo

$174/mo cheaper

VetBadger

Small practices

$99/mo

$174/mo cheaper

See all Neo (IDEXX) alternatives →
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Neo (IDEXX) Pricing FAQ

How much does Neo (IDEXX) cost?
Neo (IDEXX) starts at $273 per month. The pricing model is base $273/month (includes first 3 users); $18/month per additional user; $125/month per additional location. Your actual cost may differ based on practice size, number of providers, and any add-on modules. Contact Neo (IDEXX) for a personalized quote.
Does Neo (IDEXX) offer a free trial?
No. Neo (IDEXX) does not currently offer a free trial. You can request a demo from their sales team. Consider alternatives like Shepherd, VetBadger, or Digitail if a free trial is important to your evaluation process.
Are there hidden costs with Neo (IDEXX)?
Common additional costs to ask about include: implementation/setup fees (often $500-$2,000), data migration fees, staff training fees, and whether customer support is included or billed separately. Some vendors also charge extra for add-on modules like telemedicine, inventory management, or client communication tools.
Is there a cheaper alternative to Neo (IDEXX)?
Yes. AcuroVet ($79/mo), Panacea Vet ($99/mo), VetBadger ($99/mo) all start at a lower price than Neo (IDEXX). However, cheaper does not always mean better value — evaluate the total feature set and support quality.

Ready to Evaluate Neo (IDEXX)?

Contact the Neo (IDEXX) team for a personalized pricing quote and demo tailored to your practice.

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