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Weave Review 2026
Key takeaway: Communication platform for veterinary practices
What Is Weave?
Weave is a communication platform for veterinary practices that has built a substantial business serving multiple healthcare verticals, including veterinary practices. Founded in 2011 and headquartered in Lehi, UT, Weave bundles a VoIP phone system with a comprehensive client communication platform into a single, tightly integrated product.
The platform is cloud-based and serves small animal, general practice, also serves dental/medical environments. We found Weave to be the strongest dedicated communication and phone platform for veterinary practices. The missed-call text-back alone can recover meaningful revenue from callers who would otherwise go to a competitor. Weave integrates with most major PIMS via its sync technology, so it layers on top of your existing system.
Weave starts at $249/mo per location and bundles phone hardware with the software subscription. This is the highest starting price in our review, but it replaces both your phone system and any standalone communication tools you might otherwise pay for separately.
Founded
2011
Deployment
Cloud-based
Headquarters
Lehi, UT
Users
27,000+ business locations across verticals
Key Features
We evaluated every major feature of Weave. Here is a breakdown of what the platform offers.
VoIP phone system
A modern cloud-based phone system that replaces traditional phone hardware with a more flexible, integrated solution.
Two-way texting
Text with clients directly from the Weave interface, keeping client communication organized and searchable.
Online scheduling
Client-facing appointment booking that integrates with your existing PIMS scheduling data.
Automated reminders
Multi-channel automated reminders via text, email, and phone for appointments and wellness visits.
Payment processing
In-office and remote payment collection with digital invoicing capabilities.
Review management
Automated review request workflows that help practices build their Google and Facebook review presence.
Team chat
Internal team messaging for staff coordination throughout the clinic day.
Pros and Cons
After testing Weave extensively, here is our honest assessment of its strengths and weaknesses.
Pros
- All-in-one communication hub
- Excellent phone system
- Strong review management
- Missed call text-back
Cons
- Not a full PIMS
- Expensive for what it does
- Requires contract commitment
- Phone hardware required
Pricing Analysis
Understanding the true cost of Weave is essential before committing. Here is what we found.
Weave
Per location/month (bundles phone + software; custom quote for full features)
Starting price. Contact vendor for exact quote.
Key features included
- VoIP phone system
- Two-way texting
- Online scheduling
- Automated reminders
- Payment processing
- +2 more features
Pricing Details
- Model: Per location/month (bundles phone + software; custom quote for full features)
- Starting at: $249/month
- Free trial: No
- Free plan: No
Our Value Assessment
At $249/mo, Weave is positioned at the premium end of the market. The higher price point reflects the depth of features available, but practices should ensure they need that level of functionality before committing.
Who Is Weave Best For?
Based on our testing, Weave is the strongest fit for the following practice types.
Practices wanting unified phone + communication
Weave prioritizes ease of use and client engagement, helping practices that want to strengthen relationships with pet owners.
Multi-channel client engagement
Weave's features align well with the needs of practices focused on multi-channel client engagement.
Practices needing missed call handling
Weave's features align well with the needs of practices focused on practices needing missed call handling.
Who Should Look Elsewhere?
No software is perfect for every practice. Here are situations where Weave may not be the best fit.
- Practices that already have a modern all-in-one PIMS with strong communication features (like Digitail or DaySmart Vet) may find Weave redundant and expensive as an add-on.
- Small practices on tight budgets will find $399/mo a significant commitment, especially as an add-on to an existing PIMS subscription. Evaluate ROI carefully.
- Clinics that do not want to be locked into a phone hardware contract should note that Weave requires contract commitment and phone hardware, which limits flexibility.
How Weave Compares
Here is a quick look at how Weave stacks up against some key competitors.
| Software | Starting Price | Avg Rating | Best For |
|---|---|---|---|
| Weave (this review) | From $249/mo | 4.2/5.0 | Practices wanting unified phone + communication |
| PetDesk | From $200/mo | 4.5/5.0 | Client engagement |
| DaySmart Vet | From $120/mo | 4.3/5.0 | Full PIMS + comms |
| Digitail | From $299/mo | 4.8/5.0 | All-in-one platform |
Ratings shown are averages from Capterra. Pricing reflects publicly available starting prices and may vary based on practice size.
Spot incorrect data? Report it
We verify all data manually but pricing and features change. If something looks off, let us know and we'll update it within 48 hours.
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Final Verdict
Weave is the best-in-class solution for practices that want to unify their phone system and client communication into one platform. At $249/mo it is expensive, but for busy practices where the phone is mission-critical and missed calls directly cost revenue, the ROI can be compelling. It is also the strongest option for practices with older PIMS (like AVImark or Cornerstone) that lack modern client communication features — Weave fills that gap effectively.