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Neo (IDEXX) vs Onward Vet: Which Veterinary Software Is Better in 2026?
We compared Neo (IDEXX) and Onward Vet across pricing, features, ratings, and real-world fit to help you make the right choice for your veterinary practice.
Neo (IDEXX)
From $273/mo
Cloud-based
Onward Vet
From $300/mo
Cloud-based
Quick Verdict
Both Neo (IDEXX) and Onward Vet are solid veterinary software options. Your choice depends on practice size, budget, and which feature priorities matter most to your team.
Neo (IDEXX) vs Onward Vet at a Glance
| Feature | Neo (IDEXX) | Onward Vet |
|---|---|---|
| Starting Price | $273/mo | $300/mo |
| Deployment | Cloud-based | Cloud-based |
| Rating (G2) | 4.0/5.0 | N/A |
| Rating (Capterra) | 4.1/5.0 | N/A |
| Free Trial | No | Yes |
| Free Plan | No | No |
| Founded | 2020 | 2022 |
| Best For | Practices transitioning from Cornerstone, IDEXX ecosystem users, Clinics wanting cloud with IDEXX integration | Tech-forward practices, Solo vets wanting AI assistance, Practices drowning in documentation |
| Key Features |
|
|
Neo (IDEXX)
- Starting Price
- $273/mo
- Deployment
- Cloud-based
- Rating (G2)
- 4.0/5.0
- Rating (Capterra)
- 4.1/5.0
- Free Trial
- No
- Free Plan
- No
- Founded
- 2020
- Best For
- Practices transitioning from CornerstoneIDEXX ecosystem usersClinics wanting cloud with IDEXX integration
- Key Features
-
- Cloud-based EMR
- IDEXX lab integration
- Appointment scheduling
- Client communication
- Inventory
- Reporting
Onward Vet
- Starting Price
- $300/mo
- Deployment
- Cloud-based
- Rating (G2)
- N/A
- Rating (Capterra)
- N/A
- Free Trial
- Yes
- Free Plan
- No
- Founded
- 2022
- Best For
- Tech-forward practicesSolo vets wanting AI assistancePractices drowning in documentation
- Key Features
-
- AI speech-to-text
- Automated SOAP notes
- Scheduling
- Client communication
- Invoicing
- Inventory
- Seamless workflows
Overview of Both Tools
Neo (IDEXX)
Neo (IDEXX) is a cloud-based veterinary practice management platform founded in 2020 and headquartered in Westbrook, ME (IDEXX). Marketed as "idexx's cloud-based next-gen pims", it serves growing as cornerstone users migrate and is best suited for practices transitioning from cornerstone, idexx ecosystem users, clinics wanting cloud with idexx integration. The platform supports Small animal, General practice practice types.
Onward Vet
Onward Vet is a cloud-based veterinary software solution founded in 2022 and headquartered in USA. Described as "ai-powered pims with speech-to-text and automated soap notes", it serves early adopters and is best suited for tech-forward practices, solo vets wanting ai assistance, practices drowning in documentation. It supports Small animal, General practice practice types.
Feature-by-Feature Comparison
We evaluated Neo (IDEXX) and Onward Vet across six key areas that matter most to veterinary practices.
Pricing Comparison
Neo (IDEXX)
- Starting Price
- From $273/mo
- Pricing Model
- Base $273/month (includes first 3 users); $18/month per additional user; $125/month per additional location
- Free Trial
- No
- Free Plan
- No
Onward Vet
- Starting Price
- From $300/mo
- Pricing Model
- Per practice/month starting at $300 (independent clinics); all-inclusive; custom pricing for 10+ vets
- Free Trial
- Yes
- Free Plan
- No
Prices shown are published starting rates. Actual pricing may vary based on practice size, contract length, and negotiation. Contact each vendor for a personalized quote.
User Ratings Comparison
Aggregate ratings from G2 and Capterra, the two leading B2B software review platforms.
Neo (IDEXX)
G2 Rating
4.0Capterra Rating
4.1Based on approximately 60 reviews
Onward Vet
G2 Rating
No ratings yetCapterra Rating
No ratings yetBased on approximately 20 reviews
Who Should Choose Neo (IDEXX)?
Based on our analysis, Neo (IDEXX) is the right choice if your practice matches any of the following profiles:
- Practices transitioning from Cornerstone
- IDEXX ecosystem users
- Clinics wanting cloud with IDEXX integration
Neo (IDEXX) Strengths
Pros
- Modern cloud interface
- Seamless IDEXX integration
- Replaces aging Cornerstone
- Regular updates
Cons
- Still maturing feature-wise
- IDEXX ecosystem lock-in
- Missing some Cornerstone features
Who Should Choose Onward Vet?
Based on our analysis, Onward Vet is the right choice if your practice matches any of the following profiles:
- Tech-forward practices
- Solo vets wanting AI assistance
- Practices drowning in documentation
Onward Vet Strengths
Pros
- AI-driven note-taking saves significant time
- Modern interface
- Built specifically to reduce documentation burden
Cons
- Very new platform
- Smaller user base
- Still building out integrations
Our Recommendation
Both Neo (IDEXX) and Onward Vet are capable veterinary software platforms. We recommend evaluating both with their free trials to determine which best fits your practice's specific needs.
Frequently Asked Questions
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