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Last updated: February 25, 2026

Best Veterinary Software for Telemedicine in 2026

Veterinary telemedicine has grown substantially since 2020 and is now a meaningful revenue stream for forward-thinking practices. Whether for triage consultations, post-surgical follow-ups, chronic disease management, or specialist referrals, telemedicine capabilities are increasingly expected by pet owners. We evaluated which PIMS include or integrate well with telemedicine.

Our Top Picks at a Glance

1
Digitail From $299/mo Free Trial
2
VETport From $229/mo Free Trial
3
PetDesk Custom pricing Free Trial

How We Evaluated

We evaluated platforms on native telemedicine capabilities, video consultation quality, documentation integration (notes created during telehealth visits should enter the patient record), and billing for telemedicine appointments.

Top 3 Veterinary Software for Telemedicine

Digitail

AI-native, all-in-one platform for modern veterinary clinics

From $299/mo Free trial available

Why it's our #1 pick

Digitail includes native telemedicine as part of its core platform. Video consultations are initiated through the pet parent app, keeping the entire telehealth experience within the Digitail ecosystem. Notes from virtual visits flow directly into the patient record.

Key Strengths

AI-powered note generation saves hours daily
Modern intuitive interface
Strong mobile app for pet parents

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Read full Digitail review →

VETport

Cloud-based PIMS serving 12,500+ veterinarians

From $229/mo Free trial available

Why it's our #2 pick

VETport includes built-in telemedicine at $99/mo, making it the most affordable platform with native telehealth capabilities. This is particularly valuable for mobile and ambulatory vets who need to offer remote consultations.

Key Strengths

Affordable pricing
50+ million patient records created
Versatile for many practice types

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Read full VETport review →

PetDesk

Client engagement platform for veterinary practices

Custom pricing Free trial available

Why it's our #3 pick

PetDesk's client app supports telemedicine integrations and online booking for telehealth appointments. As a client engagement platform layered on top of your existing PIMS, it can add telemedicine visibility without replacing your entire system.

Key Strengths

Excellent client-facing app
Strong automated reminders
Reduces no-shows significantly

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Read full PetDesk review →

Digitail vs VETport: Quick Comparison

Feature	Digitail	VETport
Starting Price	$299/mo	$229/mo
Deployment	Cloud-based	Cloud-based
Rating (G2)	4.7/5.0	4.0/5.0
Rating (Capterra)	4.8/5.0	4.2/5.0
Free Trial	Yes	Yes
Free Plan	No	No
Founded	2017	2005
Best For	Multi-location clinics, Growing practices, AI-forward teams	Budget-conscious practices, Universities, International clinics
Key Features	AI SOAP notes (Tails AI) Automated charge capture Client communication app Inventory management Online booking Telemedicine Payment processing Reporting & analytics	SOAP format EMR Appointment scheduling Inventory Billing Client portal Lab integrations Telemedicine

Digitail

Starting Price: $299/mo
Deployment: Cloud-based
Rating (G2): 4.7/5.0
Rating (Capterra): 4.8/5.0
Free Trial: Yes
Free Plan: No
Founded: 2017
Best For: Multi-location clinicsGrowing practicesAI-forward teams
Key Features: AI SOAP notes (Tails AI)
Automated charge capture
Client communication app
Inventory management
Online booking
Telemedicine
Payment processing
Reporting & analytics

VETport

Starting Price: $229/mo
Deployment: Cloud-based
Rating (G2): 4.0/5.0
Rating (Capterra): 4.2/5.0
Free Trial: Yes
Free Plan: No
Founded: 2005
Best For: Budget-conscious practicesUniversitiesInternational clinics
Key Features: SOAP format EMR
Appointment scheduling
Inventory
Billing
Client portal
Lab integrations
Telemedicine

See our full Digitail vs VETport comparison for a deeper breakdown.

How to Choose the Right Software for Telemedicine

1

Verify documentation integration. The key differentiator for native telemedicine vs. a standalone tool is whether the consultation notes flow into the patient's medical record automatically. Verify this in the demo.
2

Evaluate the client experience. Pet owners should be able to join a telehealth visit from a link or app without downloading special software. A friction-free experience increases adoption.
3

Understand billing for telehealth. Verify the PIMS can generate invoices for telemedicine appointments at appropriate fees, and that these are tracked separately for reporting purposes.
4

Consider state regulations. Veterinary telemedicine regulations vary by state, including requirements for an established VCPR. Verify your telehealth workflows are compliant with state-specific rules before launching telemedicine services.

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Frequently Asked Questions

Which veterinary software includes built-in telemedicine?

Digitail and VETport both include native telemedicine capabilities. Digitail's integration with its pet parent app provides the most seamless experience. VETport is the most affordable option with built-in telehealth at $99/mo.

Can I add telemedicine to my existing veterinary software?

Yes. Several standalone telemedicine platforms (such as Anipanion and Airvet) integrate with major PIMS. PetDesk also supports telemedicine integrations as part of its client engagement platform. The trade-off is that standalone tools require separate billing and may not automatically document into the patient record.

Is veterinary telemedicine profitable?

For the right practice and service type, yes. Telemedicine is most profitable for practices that use it for follow-ups, triage calls that replace free phone consultations, and chronic disease monitoring. Charging $25-75 per telehealth visit for services previously given free over the phone is pure new revenue.

Do I need a special license to offer veterinary telemedicine?

Requirements vary by state. Most states require an established veterinarian-client-patient relationship (VCPR) before offering telemedicine. Some states have specific telemedicine practice standards. Consult the AVMA's state-by-state telemedicine guide and your state veterinary medical board before launching.